FAQS

WHAT IS YOUR RETURN POLICY?

All Sales are final, but if there is a problem with your order due to our fault please contact us right away so we can fix it.

WHAT ARE THE PAYMENT OPTIONS?

All Major Credit Cards, Paypal, and Klarna

DO YOU SELL GIFT CARDS?

Currently we don't sell gift cards, but check back in the future to see if we do!

WHAT IS YOUR EXCHANGE POLICY?

Please feel free to message us if you have any questions about sizing info@shopshellyrio.com Due to CDC guidelines with Covid, there will be no exchanges on any athletic wear until further notice.

WHAT IS THE TURNAROUND & SHIPPING TIME?

Once your order is placed, it will be packed within 1-3 business days and then shipped. Shipping times depend on the option chosen at check out.

HOW CAN I CONTACT YOU?

You can contact Shop Shelly Rio by emailing info@shopshellyrio.com or call us 818-806-0414 M-F 9am-5pm PST